Lakeland Maze Farm Park

FAQ

COVID-19 – Visitor Information – PLEASE READ BEFORE BOOKING YOUR TICKETS!

Updated Sept 2023.
We are delighted to be able to welcome visitors back again and have worked hard to ensure you have a safe day out. 

We have decided to continue with our take away only food & drink service (these can be consumed anywhere onsite, indoors or outdoors). We no longer offer table service and ask that you order food & drink at the appropriate tills, we now use a pager service which will beep at you when your food order is ready so you can continue to enjoy any part of the site whilst you wait.

As covid regulations have now relaxed, you may notice we have removed a lot of our extra hand sanitizer gel stations. Don’t worry, this is to encourage proper hand washing with soap & warm water at one of our many handwashing stations. There is at least one hand washing station in every area of the farm park and proper washing with warm water & soap is needed to kill any animal related bacteria, sanitizer gel is not a sufficient alternative in these areas.

PRE-BOOKING

UPDATE 01/09/23


Although we no longer have covid rules to follow in regards to numbers, for health & safety reasons we can still only cater for a certain number of visitors on site at one time so we highly advise booking your tickets online via our website to avoid disappointment, especially during peak Summer season. We can sell tickets on the door but if we are fully booked, there is a chance we’ll have to turn you away.

If anyone in your group has any symptoms of illness, especially covid, please stay at home and rearrange your visit to a future date. If you have booked already please contact us so we can transfer the date for you.

Tickets are only valid for the day you book them for so please double check before you complete your order.

To be able to complete your booking you must read and agree to the health and safety terms and conditions on the booking form to enable faster admission on site. These highlight important safety information and that any children under your care are your responsibility to supervise and ensure they behave in a safe manner whilst on site.

Season ticket holders should ideally also book online if wanting to visit between 10am & 2pm during peak times, there will be no charge for this.

ON THE DAY

Entry to site is from 10am every day, closing time is 5pm during low season and 6pm during high season. Last entry to the maize mazes is 3:30pm as it can take anything up to 90minutes to complete the large maze.
When you arrive, please park sensibly and as close as possible to the car next to you as we only have limited space. Please then take your printed ticket or QR code to the wooden admission shed if it is open, or into the gift shop if the shed is closed. If you want to buy tickets on the door, please also go to the wooden shed or see a member of staff in the gift shop. You will be given a site leaflet upon arrival showing a site map, quiz boards and all activity times, these times are also signposted all over the site but a member of staff will be happy to help if you have any questions whilst on site or if you can’t find what you’re looking for.


Are you open all year round?

ALWAYS check our website before travelling! We are open seasonally which means at weekends and during the Cumbria/Lancashire school holidays. Our website shows a full calendar of the year on the ‘opening hours’ page, please always check this as Google isn’t always accurate. During Low Season we will just have the farm park open (everything but the maize mazes) and High season is when the maize mazes are open too so High Season will be slightly more expensive upon entry. In 2023 we are open weekends during Sept & Oct, every day during Oct half term week and then weekends during Nov and Dec with Sun 17th Dec being the last open date in 2023. You can also check our Facebook page and Instagram which will show details of current open hours, drop us a message or give us a ring if you can’t find what you need online.

What is there to do in low season (when maize mazes are closed)? 

Where do we start?! The whole site is still open so everything except the maize mazes.. There are farm animals to hand feed both inside & outside, small animals to handle, ponies to groom and ferrets to meet. Indoor and outdoor go karts & inflatables, tractor rides, soft play and climbing wall, sand art, make a bear, coin operated quad bikes and our massive outdoor play area including trampolines, mini golf, air bouncers, fire engine, water wars, super mega ride n slide, giant draughts, cornhole, climbing frames, swings, sandpit etc. We also have our wildflower field to enjoy and sunflowers to pick during Summer and a pumpkin barn in October. Plenty to do whatever the time of year and whatever the weather! Also keep an eye out for our special seasonal events partnered with Penguin Events & Don’t Panic Event Hire.

Do you do children’s parties?

Sorry, no, we no longer host parties however you’re welcome to make a group booking via the website for general admission. These tickets are £1 cheaper per person compared to on the door prices and groups over 20 will automatically be discounted further at checkout. You’re welcome to bring your own food/drink and a cake onto site however we will only be able to reserve a few tables for you during quieter periods, when busy tables will be subject to availability and taken on a first come first serve basis.

How long will it take to complete the maize mazes?

We recommend allowing about 90 to 120 minutes to complete the large maze just in case although it can be completed sooner and up to about 15 minutes to complete the mini maze. It depends which way you decide to turn at each corner, and if you want to stay until you have found every quiz board as this can take a bit longer. Emergency exit points are provided if you need to exit early and maps are available for £1, this will be refunded if you do not open it.

Can we feed the animals?

Our farm animals love being hand fed. Animal feed is available to purchase on site for £1 a bag and we request that the animals are only fed this food as other things could make them unwell. Most of our animals love the attention, especially the goats! We do kindly ask however that you do not feed anything to our ponies and donkeys as they have a very strict diet and even things that may seem healthy can make them poorly. All farm animals inside and outside can be fed, your feedbag will list all of these animals as well.

Can I bring my dog?

We can only allow officially registered assistance dogs into the farm park and maize mazes. We do have 3 kennel stalls on site that you may leave your dog in free of charge whilst you are visiting if it’s too hot to leave them in your vehicle. We recommend you ring in advance to check there is a space free before setting off if you cannot leave your dog(s) at home.

Do you serve hot food on site?

Yes we have a café serving hot and cold food, drinks and snacks. Hot food service is 11.30-3pm in low season and 11.30-3:30pm during high season. We have increased our menu further for 2023 adding lots of new things. We have a few vegetarian options but currently nothing vegan. You’re welcome to bring your own food as well, please make any allergies or intolerances clear when ordering any food with us. All of our hot drinks can be made decaf upon request and we also have oat milk, and sometimes coconut milk as alternatives to semi-skimmed.

Is the maze suitable for pushchairs or wheelchairs?

Our smaller maize maze is suitable for pushchairs and wheelchairs however please bear in mind that it is a working maize field and may be more difficult with either of these if weather conditions have been very poor, we’d be happy to advise you of the ground conditions on the day before you set off. The large maze includes a couple of large metal bridges with steps so is not wheelchair accessible all the way around. Disabled parking is available outside the reception building. The rest of our site is fully wheelchair/pushchair friendly.

Can I bring a large group/school trip

Yes we can cater for large groups and tailor the visit to their ages/educational curriculum if necessary. Please get in touch to plan your visit.

Do you take card payments?

Yes we accept card, contactless and cash as form of payment. Most major cards can be used apart from American Express, our machines don’t like those, sorry.

How often are your Tractor Rides?

Tractor & trailer rides leave from just outside the Pet Barn each afternoon. Exact times can change seasonally but they usually start at around 1:30pm and run until 3:30 or 4:00pm depending on the time of year. They usually run approximately every 20 minutes but please see the chalk board at the gate for the time of the next ride, this will be updated by the driver as each ride leaves. Tractor rides are included in your entry fee and take 10-15 minutes. The main route takes you across some of our fields to the highest point of the farm however the route may need to be altered during poor weather conditions.

What are the Moonlit Mazes?

We are not hosting moonlit mazes in 2023, sorry!

Can we bring a picnic?

Yes, there are both indoor and outdoor picnic areas for you to eat your packed lunches on site. We ask that picnics are not brought into the soft play building during busy times but you’re welcome when it’s quieter. There are plenty of other undercover areas on site for you to enjoy your picnics if it is busy in the main building. Please use our bins provided or take your rubbish home with you.

Can my children go round the farm or mazes on their own?

All children 16 and under need to be accompanied by an adult at all times, including visitors to our campsite that have attraction entry passes.

Are coaches welcome?

Yes coaches are welcome to park on site. Please contact us for directions as access is limited through Sedgwick village and we will be able to advise you on the most suitable route.

Are you open when it’s raining?

During the open season, the Farm Park is always open whatever the weather. In very wet weather however the the maize maze occasionally needs to be closed due to paths becoming slippery and unsafe. To avoid disappointment in these circumstances it is best to ring in advance and check if we’ve been affected.

Are there toilets in the maze?

No, not within the maze itself. There are toilets on the farm park site which we encourage you to use before you go into the maize maze.

Is the maze suitable for young children?

Yes, but we do have the mini maize maze which takes a lot less time to complete than the main maize maze and may be more suitable for our younger and more senior visitors.